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What happens if I do not pay by the due date?
If an invoice is not paid in full on the due date, we will send you an email reminder 5 days after it was due. If the outstanding monies have not been paid in full 10 days after the due date we will suspend your service. We will then mail you a notice outlining how you can restore your service. Reconnection fees may apply if your service becomes terminated.
Posted in: Billing FAQ
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