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Yes, although a contract exit fee is only applicable if you are within the fixed contract period.

• ADSL – First 6 months
• ADSL2+ – First 12 months or 24 months on Promotional Plans
• Fibre, BDSL, Co-location – Varies (Minimum of 12 months)

If you are outside the contract period no contract exit fee applies. If you are within the contract period the exit fee is the value if the months of the contract.

Posted in: Billing FAQ