Why BKB Internet
Why should you choose BKB Internet to provide your communication services?
Effectively Communicate with your Customers, Employees or Contracts
BKB Internet provides you a simple and effective way to communicate with your customers, employees or contacts utilising Voice, Mobile Messaging (SMS & MMS) and the Web, whether they are across Australia or around the globe. With BKB Internet, communicating with thousands of people has never been easier or more cost effective.
We have over 20 years’ experience focused on delivering the best internet experience possible.
We specialise in combining network technologies together to enhance your business.
- Best of breed
- Low latency
- Superior core network using Cisco hardware.
We understand Business
Your Business is our Business. Our consultants can customise a solution to suit all sizes of business, across all areas of Australia, and connection technologies (ADSL, Ethernet, Fibre, 3G).
Our customers include SME, Government (etc.. )
Out support team are trained IT professionals. When you call up for support, we don’t follow a frustrating script; we have tools to diagnose issues promptly and efficiently.
Your onsite IT Team will love us, as we speak their language and work to complement their efforts.
With your permission we can provide them with limited access to our systems to help them monitor your connection independently.
BKB Internet is a member of the Telecommunications Industry Ombudsman and is committed to providing you with a high quality service. If we make a mistake, or our service doesn’t meet your expectations, we want to know about it.
Go Green with BKB Internet
BKB Internet provides paper-free billing. This means you will receive your invoice by email or download it 24/7 online and not on paper through Australia Post. You can also reduce your paper usage further by communicating in real time using SMS for payment reminders, announcements, appointment reminders, alerts & updates, vouchers & advertisements, invitations, marketing messages, warning, notifications and much more.
Secure, Scalable and Always On with 99% Uptime Guaranteed
BKB Internet offers you the highest levels of security and service achievable to ensure the reliability and uptime of our services. Our colocation partner Pipe Networks provides mission critical environment for business, corporate and Government delivering guaranteed service levels, scalable, fully redundant and always-on services. Pipe Networks is an ASIO T4, PCI-DSS Compliant data centre and satisfies AS/NZS ISO/IEC I7799:2001 security accreditation to ensure that all data and customer information is maintained under the highest physical and operational security standards.
24/7 Online Account Management
Get 24/7 access to your BKB Internet account to view your itemised calls, auto attendant usage, SMS & MMS message transactions and bills and use our self service area to lodge faults, request changes or extras and more.